Queries/Comments
Overview of queries/comments
Queries/comments refer to the questions, suggestions or feedback provided to authors/pre-editors/typesetters during the production process to seek clarification on certain points or provide comments to improve the quality and accuracy of the work. ...
What are actionable queries?
Actionable queries are publisher defined mandatory queries for authors which alert them to address the essential issues promptly. These queries come up during the review content stage. Authors should respond to those queries. Type the appropriate ...
How to handle queries for unlinked citations
The following options are available to resolve queries if reference/object citations are provided in the text, with no corresponding reference/object in the document: Link existing To link an existing reference/object to the in-text citation, click ...
How to resolve a query/comment?
After replying to the checkbox, click the checkbox that reads ‘Mark as resolved’. Click ‘Save’ to save the reply to the query or ‘Cancel’ to close the dialog box without saving the reply. On saving your reply, the query will be automatically moved to ...
How to reply to a query/comment?
Click ‘Reply’ on the query in the right navigation panel. The query can also be accessed from the main text area by clicking on the query notification. Enter the respective reply text in the text box provided. Click on ‘Upload File’ to add a file ...
How to delete a query/comment?
Click on the query that you want to delete from the text/right panel and click ‘Delete’. A confirmation message will appear, click ‘Yes’ to delete the query/comment. To undo click 'Undo' from the confirmation message displayed above the toolbar.
How to edit a query/comment?
Queries can be accessed from within the content as well as the right panel. Click on the query to edit from the right panel or the content. Click ‘Edit’, make the required changes, and click ‘Save’. Note: In the edit mode, the recipient of the query ...
How to upload file in a query/comment?
Click ‘Upload file’ to upload the necessary file or screenshots if you want. (or) Hover over the uploaded file and click ‘Delete’ icon to delete the uploaded file. Note: Multiple file formats are supported for uploading.
How to insert a query/comment?
Select the text where you want to insert a query/comment. Click on the ‘Insert Query’ pop-up. or Select ‘Insert Query’ from the Insert menu in the tool bar. Choose the recipient of the query from the drop-down menu. You can either type the query you ...
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