How to resolve a query/comment?

1. After replying to the checkbox, click the checkbox that reads ‘Mark as resolved’.  
2. Click ‘Save’ to save the reply to the query or ‘Cancel’ to close the dialog box without saving the reply. 
   

 

1. On saving your reply, the query will be automatically moved to the Resolved Queries tab. 

 

Note: The red bubble will change into green bubble once the query is resolved. 

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• How to reply to a query/comment?

  Click ‘Reply’ on the query in the right navigation panel. The query can also be accessed from the main text area by clicking on the query notification. Enter the respective reply text in the text box provided. Click on ‘Upload File’ to add a file ...

• How to insert a query/comment?

  Select the text where you want to insert a query/comment. Click on the ‘Insert Query’ pop-up. or Select ‘Insert Query’ from the Insert menu in the tool bar. Choose the recipient of the query from the drop-down menu. You can either type the query you ...

• How to delete a query/comment?

  Click on the query that you want to delete from the text/right panel and click ‘Delete’. A confirmation message will appear, click ‘Yes’ to delete the query/comment. To undo click 'Undo' from the confirmation message displayed above the toolbar.

• How to edit a query/comment?

  Queries can be accessed from within the content as well as the right panel. Click on the query to edit from the right panel or the content. Click ‘Edit’, make the required changes, and click ‘Save’. Note: In the edit mode, the recipient of the query ...

• Overview of queries/comments

  Queries/comments refer to the questions, suggestions or feedback provided to authors/pre-editors/typesetters during the production process to seek clarification on certain points or provide comments to improve the quality and accuracy of the work. ...