Overview of queries/comments

Overview of queries/comments

Queries/comments refer to the questions, suggestions or feedback provided to authors/pre-editors/typesetters during the production process to seek clarification on certain points or provide comments to improve the quality and accuracy of the work.

Typically, these queries and comments are addressed by the respective individuals through revisions or responses before the final publication. 

Overview 

This step-by-step guide will help you learn how to add/reply/resolve a query to streamline the production process by performing the following actions within a manuscript editor page: 

  1. How to insert a query/comment?
  2. How to upload file in a query/comment?
  3. How to edit a query/comment?
  4. How to delete a query/comment?
  5. How to reply to a query/comment?
  6. How to resolve a query/comment?
  7. How to handle queries for unlinked citations?
  8. What are actionable queries?

    • Related Articles

    • How to handle queries for unlinked citations

      The following options are available to resolve queries if reference/object citations are provided in the text, with no corresponding reference/object in the document: Link existing To link an existing reference/object to the in-text citation, click ...

    • How to manage the review comments?

      Edit comments Once you have added a comment, you can edit it as needed. Click on the edit comment icon. Make changes to the comment. Click on ‘Save’ to save your changes, or ‘Cancel ‘to discard. Delete comments To delete a comment, select the comment ...

    • Overview of review summary and comment

      Kriyadocs offers users the convenience to directly add comments to the manuscript within the system. This valuable feature enables editors and reviewers to promptly share their feedback about the manuscript with the author, thereby minimizing the ...

    • How to delete a query/comment?

      Click on the query that you want to delete from the text/right panel and click ‘Delete’. A confirmation message will appear, click ‘Yes’ to delete the query/comment. To undo click 'Undo' from the confirmation message displayed above the toolbar.

    • What are actionable queries?

      Actionable queries are publisher defined mandatory queries for authors which alert them to address the essential issues promptly. These queries come up during the review content stage. Authors should respond to those queries. Type the appropriate ...